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Accessibility
Neon Palace Casino Hotel is committed to making every part of the property — rooms, casino floor, dining and events space — usable by every guest.
A dedicated allotment of ADA-configured rooms is available across every room category, including roll-in showers, lowered fixtures, visual smoke alarms and door knock alerts. Request an accessible room at booking or by calling our reservations line.
Our casino floor includes wheelchair-accessible gaming positions at table games and slot banks, wide aisles throughout, and staff trained to assist guests with mobility, vision or hearing needs. Ask any pit boss or floor host for assistance at any time.
TTY reservations line, sign language interpretation for events (72 hours' notice requested), and large-print or braille menus available at all restaurants on request.
We aim to meet WCAG 2.1 AA standards across this site. If you encounter any barrier using neonpalace.online, please contact us so we can address it directly.
Contact our reservations team ahead of arrival, or speak with any team member on property, and we'll arrange what you need — from an accessible room to a personal escort across the casino floor.
Our reservations team can walk through every accommodation available before you book.